About Pat
Hi! I'm Pat Duket, and I started with Toyota of Brookfield in 2001 in the sales department; I'm in the 22nd year of my career at the same location! My favorite pastimes are boating, camping, attending sports games and live music, and golfing every chance possible. Spending time with my fantastic wife, Cristi, my high school sweetheart, and our three beautiful daughters is always my top priority; we love to take family vacations, especially to Punta Cana. Sports, family, and entertainment are topics I love to discuss with my colleagues and customers. I firmly believe Toyota offers the best and most reliable product in the auto industry and always try to match my customer's wants with their budget. I've found that common sense and the "golden rule" go a long way in earning my customers' business, referrals, and loyalty. I'd love the opportunity to show you a great buying experience and share my expertise to save you money, so you can enjoy the long-term cost of ownership that buying or leasing a new or certified pre-owned Toyota provides. Please don't hesitate to contact me or stop by the dealership and allow me to provide you with a phenomenal, fair, straightforward, and honest experience!
Customer rating
4.8 / 5 based on 406 ratings (283 written reviews)
Recent reviews
Pat was condescending, pushy, & deceitful with sales tactics. He scheduled our test drive for 7pm to accommodate a different appointment he had at 5pm. After our test drive he immediately & repeatedly said out loud to us & other employees that this timing would mean we would be there until 11pm & he didn't want to stay that late. We made it clear that we were not interested in any "optional add-ons" but had to ask multiple times to have them removed from our quote. We were presented with a chart to try to display how competitive their offer was but the offer in the chart was over $1,000 less than the price on our offer. When I pointed it this out, his immediate response was annoyance before asking finance to match the offer actually being presented to us in the chart. After the sticker price was updated to match the chart, we were presented with a new offer. The new offer had a sticker price to match the chart but the fees that should be static like wheel tax, registration, etc. had been inflated. I pointed out that those fees should not change & he informed me that these type of questions were slowing down the process. However, upon showing this to finance, they informed him that I was correct & the fees needed to be corrected. The next quote had a monthly payment included but no stated interest rate. I was preapproved with my credit union & I made this clear to the team from the very beginning. The monthly payment appeared higher than my pre-approval rate. When I inquired about that interest rate, Pat replied that he didn't know & that it was a finance issue but didn't offer to inquire with finance. I asked for clarification from finance & they confirmed that the offer was calculated with an interest rate that was 1.3% higher than my pre-approval. I was told this would be corrected however, when signing the final paperwork (2+ hours later), everything had been written up incorrectly with the higher interest rate so it all needed to be re-done. Horrible experience
— Sarah P. ,
Pat went above and beyond to help me find a vehicle. He was very thorough and helpful with setting up the app and explaining everything about the vehicle. Go see Pat for your next vehicle
— Eliza T. ,
Great experience, highly recommend!
— Dale K. ,
Excellent
— Ryan H. ,
Very efficent
— Roger K. ,
Wonderful Thank you
— Margaret O. ,
Pat helped us find just the right vehicle and answered all of our questions. He is a very experienced salesperson who also helped us with the changes we requested on the vehicle.
— Joseph K. ,
I would recommend Pat to anyone looking to buy a vehicle. He was the exact kind of sales rep I would want to work with. He did not pressure or push me towards anything or to make a decision I didn’t want to make. He worked with me and answered every question I had in detail. Also he knew everything there was to know about the vehicles I was looking at. Thanks again for making it an easy and smooth process. 10/10.
— Troy E. ,
My RAV4 is the 6 vehicle. Pat has helped me with each one. I would not deal with anyone else. He has always been helpful and always did his best to get me the beat offer. 5 of the vehicles were leased, the RAV4 is my first purchase. Pat has been helpful in going through all the new features. I couldn't have asked for more. Thank you Pat.
— Jean F. ,
Pat was amazing to work with. From initial inquiry to sale he was responsive, helpful and friendly. He worked with my budget and I ended up with my dream car. Pat made the purchasing process comfortable and easy. I highly recommend Pat and Brookfield Toyota. The dealership was spotless, had a great lounge/ waiting area and a lot of extra comforts that helped during waiting periods. Easiest most painless car purchasing process I’ve ever had. Thank you Pat! I love my new vehicle
— Kristen M. ,
Specialties
- RAV4
- HIGHLANDER
- CAMRY
- COROLLA
- TACOMA