About Henry
I'm a Service Advisor, and I've been at Toyota of Brookfield for a month. Before that, I graduated from Kettle Moraine High School, and I've always enjoyed working on cars, especially older trucks from the '90s. I’m new to the service advisor role, but I'm really excited to help people with their automotive needs. I love figuring out solutions and making sure things are taken care of. Outside of work, I spend a lot of time outdoors. Hiking and camping are big for me, and my three dogs get to enjoy the trails and campgrounds with my wife and I. I really enjoy the satisfaction of helping others, and I think that translates well into this job.
Customer rating
4.8 / 5 based on 195 ratings (127 written reviews)
Recent reviews
Henry was very helpful.
— Karyl D. ,
Henry was very helpful and keeping updated with the work being done on my van.
— Valerie G. ,
Very nice
— Kathleen H. ,
I didn’t know that I was supposed to respond to the mechanic directly, so it added time to the wait. Henry never said that I needed to respond.
— Alan F. ,
He provided the information needed to see that my problem was covered by my warranty. Issue resolved and I'm back up functioning again. Thank You!
— Penny S. ,
Good, Henry was a good communicator who took good care of me.
— Marian W. ,
It was very pleasant. Henry was knowledgeable and shared that with me. Henry answered all my questions in a way I could understand. All this with a smile on his face.
— Linda D. ,
Very professional
— Kathleen H. ,
I had an excellent experience with Toyota Service from start to finish.Henry was very professional, friendly, knowledgeable, and very helpful throughout the entire process. Everything was explained clearly and I felt well taken care of as a customer. I truly appreciate the great customer service and attention to detail. I would definitely recommend Toyota Service to others!
— Adriangel O. ,
Everything went well.
— Therese G. ,