About Daniel
Hi! I’m Daniel Erickson, a Service Advisor for the dealership. Some of my accolades include being an ASE Automobile technician, A1 engine repair, A4 suspension and steering, A5 brakes, A6 electrical/electronic systems, and A7 heating and air conditioning. My goal is to make the service experience as enjoyable, transparent, and stress-free as possible for my guests. You can rely on me to get the job done right. It feels great when customers refer their family and friends to me for service, letting me know they enjoy my work ethic and friendliness. I’m always here to assist, so please don’t hesitate to reach out!
Customer rating
4.8 / 5 based on 2160 ratings (1312 written reviews)
Recent reviews
My experience was not great! I had an appointment to get a passenger side headlight fixed and after I was notified per text( I was sitting 20 feet from Daniel and I would have preferred that he walk in and tell me that the mechanics were doing a check on my vehicle to include engine function, fluids, tires,etc... and that I would need a $550.00 headlight that wasn't in stock and I could come the next day! I was flabbergasted and then Daniel went to see the mechanics, apologized for the other quote and it would be a $75.00 bulb--quite a price difference. I went back to waiting are got another text that I needed to confirm -I didn't know if I was confirming the $550.00 one or the #75.00 one? Went back to Daniel, he was away from his desk, one of the other technicians looked at Daniel's computer-screen was up and said the $75.00 was confirmed. I was there for 2 hours to get my headlight bulb that cost me $202.00 for 3 bulbs!! I was handed my keys, walked to the cashier and I thought he said my car would be pulled up, but that was not going to happen because I had the keys in my hand! I do not want to come for service and have texts sent to my phone while I am sitting in the waiting room, I like it when the Technician comes back and we actually have a conversation of what is going to need to be fixed. I am technologically ignorant and looking at a video of what they were checking was not of interest to me especially I had come to get my headlight repair and I had just had my 100,000 mile service 4/14/2026.
— Ruby S. ,
He was very knowledgeable put somewhat pushy. I didn't feel that he really listened to me, but was rather focused on his own agenda. I was also extremely disappointed in the surcharge of 3% for using my credit card. A car dealership can think of better ways to earn money....................
— John W. ,
Great experience from start to finish.
— Matthew M. ,
Daniel was very polite and I heavily enjoyed working with him.
— Christopher C. ,
fine. car was done quickly. However, I would have liked if he (or they) would have put my thermastat for the the AC/heat back to normal rather than leaving it on 81 with a heat blast hitting me as I drove away. Just a hint. Also I like to object that I cannot use my Visa card without a 3% sur charge. That is not user friendly. Thanks for asking.
— Elly K. ,
Professional, helpful and respond to my questions, concerns very quickly.
— Jolanta S. ,
Great! He explained everything to me, answered all my questions. I appreciate working with him. Deborah
— Deborah N. ,
Very good. Thank you for helping. I’ll be back.
— Robert K. ,
no complaints, service performed in a timely fashion
— Jeffrey K. ,
Excellent, as always. Clearly explains any inspection done.
— Richard C. ,