Hi! I’m Daniel Erickson, a Service Advisor for the dealership. Some of my accolades include being an ASE Automobile technician, A1 engine repair, A4 suspension and steering, A5 brakes, A6 electrical/electronic systems, and A7 heating and air conditioning. My goal is to make the service experience as enjoyable, transparent, and stress-free as possible for my guests. You can rely on me to get the job done right. It feels great when customers refer their family and friends to me for service, letting me know they enjoy my work ethic and friendliness. I’m always here to assist, so please don’t hesitate to reach out!
4.8 / 5 based on 2094 ratings (1266 written reviews)
It always great... Daniel always brings to my attention any other preventative and current issues to my attention each and every time I service my vehicle so that I can stay on top of keeping my vehicle in top mechanical shape
— Patrick K. ,
Just fine
— Larry A. ,
Good
— Michael D. ,
the video you sent me in error scared me. you never sent another. What I would have liked is to talk to someone who actually looked inside the car to see e,g how dirty the fuel induction system is. and perhaps show me in the manual what is actually necessary. I drive so little. Everything else was fine. I now read my manual at home, but I would have liked more support. I was told 90 minures, btw, and it took 2 hrs. the cookies are good. Oh yes one more thing- I hate your policy of adding 3% to credit card so people have to write checks. It is not user friendly. It messes with a retired person's budget. Elly
— Elly K. ,
From the moment I drove in, Daniel met me at my car, welcomed me snd we went to his desk. We confirmed my maintenance requests, he explained the 70,000 mile check and informed me of the anticipated time. I waited in the comfortable.lounge area. The maintenance was performed in much shorter time and I paid and was shown my car that the was brought up by the valet. Im impressed with Daniel who treated me do respectfully and honestly. He epitomizes the overall Brookfield Toyota philosophy of placing the vlidnt/customer first. Thank you Daniel and Brookfield Toyota
— Bruce G. ,
Daniel was great and kept me informed.
— Mary B. ,
He has great attention to detail and explaining what's going on. He also takes the worry out when servicing your vehicle for repairs and the general maintenance. They need more Daniels at all Toyota dealerships.
— Jeffery T. ,
Good service!
— Lisa H. ,
Excellent- he worked hard to get my warranty work fully covered and kept me updated along the way
— Jennifer L. ,
Daniel was very knowledgeable, and very helpful in making my decisions on the repairs of my vehicle. We found him to be quite personable, and enjoyed working with him.
— David F. ,